Help Center โบ Orders
Orders are how repeat shippers run their day on LoadLoom: everything you need to ship, on one board, before it ever becomes a booking.
1Open Orders
Sign in and choose Orders in the left menu. Your first store, the LoadLoom Store, already exists; you can rename it or add more under Stores.
2Click New order
Enter the ship-to: name, address, city and province or state. For US destinations, the customs section appears automatically.
3Add items with a category
Every item carries a category (heavy equipment, vehicles, pallets and so on) because the category drives the right dimension fields, the same ones our quote engine uses.
4Leave the order number blank, or use your own
Blank means your store's own sequence numbers it (like #1001). Your own number from another system is welcome too; it is a label, never a limitation.
5Save
The order lands on the board in Awaiting Shipment, ready to quote, hold, tag, or print a packing slip.
Related guides
Still stuck? A person answers. Talk to support or call 855-434-3477, press 3.