Help Center › Tracking pages
For shipments we did not move (dropship, other carriers, marked-as-fulfilled), give your buyers a tracking number on your page anyway.
1Set your number scheme
Your own prefix and starting number, like TRK-1001. LL, LD and Q numbers are reserved for LoadLoom-verified shipments; your scheme is yours.
2Create a tracking
Route, contents, and the expected delivery window your buyer will see. Leave the number blank and your scheme numbers it.
3Add events as it moves
A few honest updates beat a wall of noise: created, departed, out for delivery, delivered. Buyers subscribed for notifications hear each one.
4Bulk import
Ten or two hundred at once: paste CSV lines in the bulk box, one shipment per line.
Still stuck? A person answers. Talk to support or call 855-434-3477, press 3.
